This is your opportunity to join a young sparkling team where imagination, exchange of knowledge and openness of spirit are present, and if you want to show your initiative, your professional and personal capabilities in a dynamic working environment, here is your to be part of a growing IT services company, with a competitive compensation package, and guided career development opportunities.
Job Description :
Computacenter Belgium is experiencing an explosive growth and therefore are we looking for a
Helpdesk First Line Analyst
Within an on-site customer helpdesk service, you will provide centralized advice and support to users of IT applications in line with contractual Service Level Agreements (SLA).
You will work within an agreed Helpdesk shift pattern, supporting users in different countries.
We expect you to deliver outstanding customer service by understanding users' IT and business needs.
Your Profile :
Good command of English (spoken/written) is key. French and Dutch or other Languages are an asset.
Understanding of corporate IT environments and their services to end users
Good knowledge of PC platform and Microsoft environment
Positive, enthusiastic and supportive individual, both of corporate / client objectives and of team members
High levels of personal responsibility and problem ownership
Ideally 12-18 months experience in a technical support environment Previous customer service experience.
What we offer you
Computacenter is offering you an entry into a growing IT services company, with a competitive compensation package, and guided career development opportunities.
For more info please call Caroline Verkest at 00 32 2 704 94 64
Please send us your detailed resume with a passport-sized photograph to: caroline_verkest@computacenter.com
Visit us at www.computacenter.be